Questions about an order, a product, or our policies? We’re here to help.
Customer Support
Email: [email protected]
Phone: +1 (302) 937-9034
Hours: Monday–Friday, 9:00am–5:00pm ET
Response time: within 24 hours on business days
Mailing Address
iHait
650 Lehigh Rd, Unit APT I10
Newark, DE 19711
United States
Order Inquiries
For questions about an existing order, please include your order number and the email address used at checkout so we can assist you faster.
Returns & Warranty
Need to start a return or report a defective item? Email us with your order number and reason, and we’ll send instructions within 24 hours (Mon–Fri). See our Refund and Returns Policy for details.
Wholesale & Partnerships
For wholesale or partnership inquiries, email [email protected] with “Wholesale” in the subject line.