Welcome to iHait. These Terms of Service (“Terms”) govern your access to and use of ihait.com and any purchase you make from us. By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the site.
About Us
Business: iHait
Address: 650 Lehigh Rd, Unit APT I10, Newark, DE 19711, United States
Email: [email protected]
Phone: +1 (302) 937-9034
Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. By ordering, you confirm the information you provide is accurate and complete.
Products & Pricing
We strive to display accurate product descriptions, images, and pricing. We do not warrant that descriptions or other content are error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information — including prices — at any time without prior notice. Prices are shown in Pounds Sterling (GBP) and may change without notice.
Orders & Acceptance
Your order is an offer to buy. We reserve the right to refuse or cancel any order for reasons including product availability, an error in price or description, suspected fraud, or a shipping restriction. If we cancel an order after payment, we will refund you in full. All orders are subject to availability.
Payment
We accept payment via the methods shown at checkout (including major credit cards and PayPal). Payments are processed by secure third-party processors. You authorize us to charge your chosen payment method for the total order amount including shipping and applicable taxes. We do not store full payment card details.
Shipping
Shipping is governed by our Shipping Policy. Estimated delivery windows are estimates provided by the carrier and are not guarantees. Title and risk of loss pass to you upon delivery to the carrier.
Returns & Refunds
Returns and refunds are governed by our Refund and Returns Policy.
Intellectual Property
All content on this site — including text, graphics, logos, images, and software — is the property of iHait or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use it without our prior written permission.
Prohibited Conduct
You agree not to misuse the site, including by attempting to gain unauthorized access, interfering with its operation, scraping content, or using it for any unlawful purpose.
Disclaimer of Warranties
Products and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Product descriptions are for general information and are not a substitute for professional veterinary advice.
Limitation of Liability
To the fullest extent permitted by law, iHait is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold iHait harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the site.
Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute shall be subject to the exclusive jurisdiction of the courts located in Delaware.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the site after changes are posted constitutes acceptance.
Contact Us
Questions about these Terms? Contact us at:
Email: [email protected]
Phone: +1 (302) 937-9034
Address: 650 Lehigh Rd, Unit APT I10, Newark, DE 19711, United States
Last updated: October 2026